Reviews
Customer ratings and comments on sites like Google, Yelp and industry directories.
In plain English
AI tools read reviews to judge reputation and to describe what a business is good at. Recent, detailed reviews that mention specific services and places give the AI concrete reasons to recommend you.
In practice
Reviews that say “fixed our tankless water heater same day in Decatur” help AI match that plumber to tankless repair questions in Decatur.
Related terms
Citations & visibilityPro Sentiment Whether what AI says about your business is positive, neutral or negative. In practice, and related terms → Citations & visibilityStarter Third-party mentions What other sites say about you: reviews, news stories, directories, forums and industry lists. In practice, and related terms → Citations & visibilityStarter AI shortlist The small set of businesses an AI recommends when asked “who should I hire?” In practice, and related terms →